Airline Duty Station Manager - JFK Airport Job at Aer Lingus, Queens, NY

UXpJOG5XR1NkMXZUakZZNm5jNFdHeG8xUmc9PQ==
  • Aer Lingus
  • Queens, NY

Job Description

Airline Duty Station Manager - JFK Airport

Aer Lingus | New York, NY

Lead our JFK Operations and Elevate the Customer Experience

Aer Lingus, Ireland's premier airline, is seeking an experienced Duty Station Manager to oversee our JFK operations. This pivotal role ensures excellence in ground operations, customer experience, and safety compliance while representing our brand in one of our key international markets.

Your Impact:

  • Lead ground handling operations and ensure exceptional customer service standards
  • Drive operational performance metrics including on-time performance
  • Manage relationships with ground handling partners and airport authorities
  • Implement safety management systems and ensure regulatory compliance
  • Respond to operational disruptions with effective, customer-focused solutions
  • Develop initiatives to optimize efficiency and reduce operational costs

What You'll Bring:

  • 3-6 years of airline operations/customer service experience
  • Leadership experience with proven ability to influence and motivate teams
  • Strong understanding of aviation regulations, ground operations, and safety systems
  • Customer-focused mindset with commitment to service excellence
  • Problem-solving skills and ability to make decisive decisions under pressure
  • Excellent communication and relationship management abilities
  • Computer proficiency including Microsoft Office applications
  • Flexibility for 24/7 operational coverage as needed

Requirements:

  • Eligible to work in the USA without restriction
  • Valid driver's license
  • Current unrestricted passport
  • Ability to qualify as a Complaint Resolution Official (CRO)
  • Excellent attendance and punctuality record

What We Offer:

  • Leadership role with a respected international airline
  • Dynamic, fast-paced aviation environment
  • Opportunity to shape customer experience and operational excellence
  • Professional growth within a global organization

Salary: $56,091 - $71,698 based on experience. For immediate consideration, please forward your resume to [email protected], Attention: Lisa Taylor, Staff Services Director by May 20th.

At Aer Lingus, we're committed to diversity and inclusion in our workplace.

Job Tags

Immediate start,

Similar Jobs

Christiana Care | GoHealth Urgent Care

Urgent Care Nurse Practitioner or Physician Assistant Job at Christiana Care | GoHealth Urgent Care

 ...Urgent Care Nurse Practitioner or Physician Assistant at Christiana Care | GoHealth Urgent Care summary: Urgent Care Nurse Practitioners or Physician Assistants at ChristianaCare-GoHealth Urgent Care provide clinical care for acute episodic conditions in both adult... 

Palm Tree

Senior Associate, Strategic Finance Job at Palm Tree

 ...Job Description Job Description Senior Associate, Strategic Finance About Palm Tree Palm Tree is a modern M&A advisor,...  ...7+ years of relevant experience in financial consulting, FP&A, corporate finance, investment banking, restructuring, or corporate operations... 

Osage Casino

Sous Chef Job at Osage Casino

 ...Job Description JOB PURPOSE: Assists the Chef in the daily operations of the kitchen, and provides leadership and direction to kitchen personnel including all cooks, and dishwashers. Ensures that all recipes, food preparations, and presentations meet Restaurant,... 

Hunter Engineering Company

Business Consultant-Sales-Waterloo, IA Job at Hunter Engineering Company

 ...respected brand. Why Hunter? Over 75% of Hunter Sales Representatives reach annual commissions of $150,000+ As an independent contractor, be your own boss, set your own schedule, reach uncapped income potential. Top-notch training, accessible marketing tools, and... 

Molina Healthcare

Lead Analyst, Data (Remote) Job at Molina Healthcare

 ...Job Description Job Summary Designs and implements processes and solutions associated with a wide variety of data sets used for data/text mining, analysis, modeling, and predicting to enable informed business decisions. Gains insight into key business problems and...