Job Description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Call Center Representative

Location: Cincinnati OH 45249 - Onsite

Duration: 3 Months Contract

Pay Rate: $20

Job Description:

Basic Qualifications for Consideration:

• Ability to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner
• Answer and manage incoming calls
• Ability to memorize, recall, or research answers quickly
• Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
• Ability to learn and follow all customer service procedures and policies
• Strive to meet and go above personal and team targets, goals, and quotas
• Aim for customer resolution
• Record, organize and file customer interactions and profile/account changes

Preferred Skills, Experience, and Education:

• Hours and Work Schedule
• Hours per Week: 40 hours
• Work Schedule: Mid Afternoon start time - Late Morning/Early Afternoon start times (11:00am, 11:30, 12, 12:30, 1, 1:30, 2, 2:30, 3, 3:30pm)
• Contractor to Perm based on performance
• Training will be for 2 weeks from 8:00am-4:30pm
• Must work 1 weekend day
• Onsite - works 5 days in the office

About ASK : ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

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