AAA Business Systems, Inc. AAA Business Systems, Inc. is a growing office technology company with offices across Arkansas. We offer a unique approach to solving business needs. Since 1979, we have been assisting clients in Arkansas, Oklahoma, and Missouri to lower their overall operating expenses, enhance data security, and create a better experience for their customers and staff. We are a drug-free workplace. COPIER HELPDESK TECHNICIAN – MON-FRI, 8-5 PM - VAN BUREN, AR Salary Range $35k-$40k depending on qualifications The Copier Helpdesk Technician will work daily in our Van Buren, AR office reporting to the Helpdesk Director. This role will assist customers at our Copier/IT helpdesk to troubleshoot a variety of calls from basic to highly technical copier equipment and some basic network issues, etc. What you’ll do… Provide first-level technical support to end-users via phone, email, chat, or in person. Troubleshoot and resolve copier hardware and software issues promptly, including printing, scanning and network connectivity problems. Effectively communicate with customers to understand helpdesk issues, probing when necessary to understand, diagnose, and resolve issues while educating customers to minimize future calls. Create, update, document, and close support tickets to track the status and resolution of user issues in the company database. Educate users on operation of copier equipment, related software applications, and best practices to prevent common issues. What's in it for you... Paid on-the-job training and mentorship. Become part of a dynamic team where hard work is recognized and input is valued. Join an office technology industry leader in Arkansas, Oklahoma, and Missouri. Opportunity to make a difference in how clients do business daily. Fun, casual work environment, competitive compensation, and comprehensive benefit plan including health, dental, vision, PTO, paid holidays, short-and-long term disability, 401(k), and 401(k) matching. What we’re looking for… High school diploma or equivalent; previous experience working with multi-functional office technology/office equipment industry; hands-on technical skills. Strong troubleshooting and problem-solving skills; self-motivated, and excellent communication skills. Previous computer/network/helpdesk and customer service experience. Preferred qualifications include: Previous field work experience in the office copier or office technology industry. 3 years of digital copier training and/or experience repairing and servicing office technology equipment (preferably Brother, Ricoh, or Sharp). Associate degree in Electronics, Electronic Engineering, or similar field; Technical training certificates such as CompTIA A , CompTIA Network , or equivalent hands-on technical experience. Ready to take the next step? If you’re interested in joining a highly successful locally owned company, enjoy hard work, and want to be part of a dedicated, fun work group, we would like to review your credentials! #ecruit AAA Business Systems Inc
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Job Description \n \n \n Job Details\n \n \n Description\n \n \n \n\n\n\n Position Summary: Position is responsible for both clinical and administrative functions. Assists physicians with patient care and handling scheduling, entering charges and billing for ...
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