Job Description
Customer Service Associate – Invoicing & Order Management
Location: Warsaw, Indiana
Compensation: $37,000–$41,000 annual salary
About the Company and Customer Service Lead:
CFS is partnering with a fantastic, family-owned company to identify a professional, efficient Customer Service Associate!
• This is a newly created role due to company growth
• Great opportunity to grow alongside a successful team that promotes from within
• The Customer Service Associate has potential to move into a sales role
Overview of the Customer Service Associate role:
• Deliver excellent customer service via phone and email
• Resolve customer issues with professionalism and courtesy
• Follow up on pending orders and missing information
• Generate and distribute customer invoices
• Ensure accuracy of pricing and quantity data in the system
Preferred Qualifications for the Customer Service Associate:
• Minimum 3 years of customer service experience; invoicing experience is a strong plus
• Tech-savvy and quick to learn new systems
• Strong written and verbal communication skills; comfortable making professional outbound calls
• Skilled at building relationships across all levels
• High attention to detail and accuracy
ABOUT US:
Creative Financial Staffing (CFS) is a leading, employee-owned staffing firm—the largest one founded by CPA firms. CFS helps companies locate, attract and hire exceptional accounting, finance & technology professionals. With three decades of experience, CFS has developed a vast network of skilled professionals and has unique resources to better understand hiring needs, attract higher-caliber candidates and assess candidate potential. Established in 1994, CFS today operates 30+ offices across the United States. Nationally, CFS connects companies with candidates, from entry-level to executive level, temporary to direct hire, and project support to interim management. OVERVIEW: Creative Financial Staffing, along with our CFS Technology Division, delivers qualified accounting, finance and technology professionals on a temporary and permanent basis across a broad range of industries. Our extensive network equips us with the resources to better understand our client’s needs, attract higher-caliber candidates, and assess their potential. We take pride in being the industry's leading employee-owned staffing firm. 100% Employee-Owned: By embracing this business model, CFS has empowered its employees to become committed owners, fostering a culture of innovation, productivity, and customer-centricity. With an engaged and empowered workforce, our customers reap the rewards. Your Success is Our Success: Our business is all about people and personal connections, built on trust and teamwork. As employee-owners, we love what we do and we are dedicated to the success of our clients and candidates. Highly Qualified Professionals at Every Level: We are dedicated to recruiting top accounting, finance and technology talent for our clients, from entry-level to senior professionals. Our rigorous screening process includes personal interviews, professional reference checks, and employment/degree verifications to ensure a list of quality candidates. Personal Attention: Our clients consistently commend us for our individualized focus and service. Client and recruit satisfaction is paramount to our business, and we strive to ensure each placement is the absolute best. Our Commitment: Our core values are the foundation of our company’s culture and success. They guide our decision-making, foster collaboration, and create a positive work environment built on transparency and accountability. At CFS, our employees embody and value: integrity, teamwork, accountability, positive mindset, disciplined, and hard work. Career Opportunities: We are growing! CFS is always on the lookout for team-oriented, enthusiastic, entrepreneurial, and customer service-driven professionals to join our team. If this sounds like you, join us and discover what we're all about! Headquarters:Join to apply for the Head of SEO role at LegalZoomJoin to apply for the Head of SEO role at LegalZoomGet AI-powered advice on this... ...foster a better work-life balance, LegalZoom is committed to a remote-first work environment. Our Austin, Beaverton, Frisco, LA Metro,...
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