Job Description

Job Description

Job Description

The Director of Racquet Sports oversees the operations of the Tennis and Pickleball Departments. This position manages the staff in those departments and is instrumental in creating and implementing top-level programming under the direction of the General Manager of Sports, Fitness & Wellness. This position is full-time and classified as exempt with a benefits package. The Jewish Community Center is an EOE (equal opportunity employer).

ESSENTIAL FUNCTIONS:

· Manage the day-to-day operations of the Tennis and Pickleball Departments.

o Ensure that employees in the departments are providing the highest level of customer service, coaching, or instruction.

o Assist in providing supervision and oversight over all areas of the department.

o Assist in planning and executing special events and new programming.

o Provide coverage for areas of the department as needed or required.

Tennis Department:

· Provide direct oversight of the Tennis management team which includes the Tennis Director and all full or part-time staff therein.

· Manage the high-level needs of the department which include but are not limited to employee performance expectations and reviews, budget development and oversight, marketing and communications, program development, strategic planning, and safety and maintenance needs.

· Conduct weekly meetings with the Tennis management staff to set and monitor goals, manage workflow, and assure that tasks and projects are progressing at an acceptable pace.

· Evaluate the coaching staff weekly and check for skill knowledge and level of service provided to students and parents.

· Evaluate the scheduling, registration, and billing processes in the department and streamline where possible or develop new methods as needed.

Pickleball Department:

· Manages the growth and development of our Pickleball program.

o Work to unify the indoor and outdoor programs bringing policies, pricing, and procedures in line with one another.

· Manage an overall business plan, and evaluate current pricing, inventory, and competition.

Cross-Department Responsibilities:

· Collaborate with other Sports and Fitness directors to cross-promote the Gymnastics, Tennis, Sports, and Aquatics programming effectively to increase enrollment and uniformity in all departments.

· Evaluate the scheduling, registration, and billing processes in the department and streamline where possible or develop new methods as needed.

· Ensure that all agency policies are reviewed and enforced for employees and contractors.

· Handle emergencies within the building quickly and efficiently – have a thorough knowledge of the JCC Manual for Emergency Planning and Crisis Management.

· Conduct monthly AED inspections and manage CPR records

EDUCATION /EXPERIENCE:

· College degree in a related area preferred.

· CPR/First Aid Certified preferred

· Minimum of 2 years’ experience in management with experience in the related field preferred.

· Detail oriented and well-organized, with the ability to plan projects, and activities and schedule several months in advance.

· Flexible and able to handle multiple projects at the same time.

· This position requires independent judgment, initiative, and advanced administrative skills.

· The person in the position is expected to be innovative, and imaginative and provide a positive role model for members and staff.

· Must be able to lift 50 lbs.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice as the needs of the JCC and/or community change.

It is expected that the Assistant General Manager will be a team player as part of the JCC Professional Staff. He/she is expected to be aware of the JCC Mission Statement and work within the framework of that mission.

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