Job Description

Job Description

The purpose of this position is to support and improve business and operating results by providing the maintenance and repair of all imaging equipment . The position has direct impact on the delivery of quality customer service.

Position Duties & Responsibilities

· Capable of learning to service a combination of the Cassling imaging product line including Rad/Fluoro, MR, CT, Cath/Angio and Nuclear.

· Repair imaging systems and other related equipment and accessories.

· Perform periodic maintenance inspections as per manufacturers specifications.

· Perform initial calibration and certification of newly installed systems

· Responsible for completing all appropriate and necessary documentation associated with equipment installation, maintenance, service and parts replacement.

· Coordinate efforts with service and sales management to anticipate future service needs.

· Performs all job requirements with appropriate level of supervision.

· Parts inventory to be maintained per company policy and procedure including timeliness of parts return, etc.

· Company vehicle to be maintained in a professional manner.

· Exhibit ethical, objective business relationships

· Perform other duties and responsibilities as assigned or required by manager.

· Must be willing to provide the following information to hospitals upon request: immunization records, drug screening, background check, training records.

· Required to remain drug free and abide by the Drug Free Workplace Policy.

· Required to travel to training locations by airline, which may include locations outside of the United States. Proper documentation to leave and re-enter the country is required.

· Maintain acceptable DMV (motor vehicle) record as described in Fleet Policy.

· Carry a cell phone and work “on call.”

· Required to be available for scheduled and unscheduled service calls on a 24X7X365 basis. Certain circumstances, i.e., vacations, personal/family emergencies, etc. are exceptions and coverage must be arranged between the employee and his/her manager.

· Work long hours, which are not always scheduled or structured.

· As an integral part of all business functions, interacts with employees, customers and vendors as part of a team to assist with and facilitate the delivery of quality service and helps to create a work environment conducive to solving problems.

Education & Experience

· Minimum of a two-year degree in electronics (Technical school or Associate’s Degree) or equivalent.

Knowledge, Skills, & Attributes

· Successful completion of any appropriate Manufacturers’ training (1-6 weeks in duration)

· Proficient use of hand tools required.

· Work with required equipment.

· Communicate technical information to non-technical audiences, orally and written.

· Good interpersonal skills.

· Good attention to detail.

· Able to work in a relatively unstructured environment in which priorities constantly change.

· Able to perform mechanical tasks.

· A team player, cooperative.

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