Job Description
Job DescriptionJob Description
WHO WE ARE
Headquarters: Cedar Rapids, IA
Position Location: Buena Park, CA
CRST The Transportation Solution, Inc.
As a member of Team CRST, you’ll be part of one of the nation’s largest privately held transportation and logistics companies – this year celebrating its 70th anniversary. We offer services including truckload capacity, flatbed, transportation management, dedicated services, white-glove handling, team expedited and final mile delivery.
We drive over 158 million miles annually, thanks to the hard work of 4,000 drivers, a network of contractors and agents and support from 1,800 team members. Every mile reflects our tenacious commitment to over-deliver, exceed customer expectations and uphold the highest standards of safety and service.
CRST Dedicated Solutions
CRST's Dedicated Solutions division is focused on service excellence to retailers and producers who need consistent, dependable, high-quality delivery services. We provide customers the flexibility of a private fleet, without the expense.
The Role
The Fleet Manager is responsible for overseeing all aspects of a fleet of trucks. Their main task is to ensure the fleet is well-maintained, meets legal requirements, and is operated efficiently to maximize productivity and minimize costs. They are responsible for managing and developing relationships with drivers to increase overall driver satisfaction and to improve driver retention. They also work closely with drivers to coordinate deliveries and ensure they arrive at their destination on time. Communication, analytical, and organizational skills are essential to succeed in this role.
Shift: Monday - Friday 5 am - 2 pm. The exact shift will be determined upon hire. Hours at the beginning for training and onboarding may vary.
Compensation: $56,314 - $90,127 Starting Wages (Pay Bi-Weekly) *A final amount is dependent on factors including prior relevant experience, knowledge, and location. Typically, selected candidates are hired at a rate between the minimum and midpoint of the range.
Essential Duties and Responsibilities:
Driver Management: Oversee a team of drivers to ensure exceptional customer service delivery and fleet profitability
Customer Service: Perform all aspects of dedicated customer support including load booking and service failure resolution
Operational Planning: Manage daily scheduling of equipment and drivers to maximize utilization
Cross-Functional Communication: Serve as liaison between customers, drivers and internal departments to ensure smooth operations
Driver Relations: Build and maintain positive relationships with drivers to enhance performance and support retention efforts
Authorization: Approve pay-related items in alignment with company policy
Safety Compliance: Ensure all safety protocols and procedures are consistently followed
Performance Tracking: Assist in the development and management of customized KPIs to monitor and achieve performance goals
Accountability & Reliability: Maintain regular and reliable attendance while performing other duties as assigned to support team and business needs
Required Qualifications:
Previous driver manager experience
Dedicated Experience
Qualifications:
Bachelor's degree
Flatbed Experience
Ideal Experience & Skill Set:
Complex Problem Solving and Critical Thinking
Social Perceptiveness
Judgement and Decision Making
Operations and Monitoring
Service
Trouble shooting and Negotiation
Did You Know?
CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.
We’re family-owned. We’re dedicated to building on our founder’s legacy to make CRST the transportation solution.
CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives!
Work Location: The work location for each position will be decided during the hiring process, based on business needs and job requirements.
The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.
EEO Statement: All qualified applicants will receive consideration for employment without regard to , , , , , , , or status as a protected veteran.
#J-18808-Ljbffr ZipRecruiter
Job Tags
Bi-weekly pay, For contractors, Shift work, Monday to Friday,