Job Description

SUMMARY

Responsible for carrying out circulation procedures, both automated and manual, and assisting library users as well as maintaining library files and shelves.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Assist students, faculty, staff and other authorized users regarding library related needs in person and via telephone.
• Provide back-up information and reference to library users including instruction in the use of the on-line catalog.
• Release and receive library materials, equipment, etc.
• Record identifying data and due date on cards to issue books to patrons.
• Review automated records to compile list of overdue books and issue overdue notice to borrowers.
• Inspect returned books for damage, verifies due date, and compute and receive overdue fines.
• Sort and shelve publications according to Library of Congress Classification and other specified filing systems.
• Examine materials on shelves to verify accuracy of placement.
• Schedule the use of computers, and performs minor maintenance of audio-visual equipment, printers and other related library equipment.
• Assist in the training and supervision of work-study students.
• Gather, maintain and report statistical information as needed.
• Perform inventory of library equipment, furniture and materials, under the supervision of a Librarian.
• Perform clerical keyboarding duties as needed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.

EDUCATION

High school diploma or GED required.

EXPERIENCE

One (1) year experience in customer service in a library preferred.

Bilingual (English/Spanish) preferred.

Experience using information management systems preferred.

KNOWLEDGE,SKILLS AND ABILITIES

• Good oral and written communication skills.
• Able to organize information.
• Able to work independently.
• Computer skills required.
• Able to interact professionally with faculty and students.

COMPETENCIES

• Delivering High Quality Work
• Accepting Responsibility
• Serving Customers
• Supporting Organizational Goals
• Driving Continuous Improvement
• Acting with Integrity
• Thinking Critically
• Managing Change
• Communicating Effectively

WORKING CONDITIONS

General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.

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