Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

UWpBL2xXV1pjVkRaaTEwOG5NRVpHeDQr
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

City and County of San Francisco

8250-Fingerprint Technician II Job at City and County of San Francisco

 ...Job Description Under general supervision, performs fingerprint classification, coding, identification and filing of greater...  ...information; may act as a leadman over a group of Fingerprint Technicians I or as a verifier of work performed by that class. EXAMPLES... 

VitalRx Pharmacy LLC

Quality Control Microbiologist Job at VitalRx Pharmacy LLC

Job Description About the Role The Microbiologist is responsible for conducting microbiological tests, analyses, and experiments to support research, quality control, and regulatory compliance. Duties include identifying and studying microorganisms such as bacteria...

Global Connect Technologies

Embedded Audio Engineer Job at Global Connect Technologies

 ...Embedded Firmware Engineer is a detail-oriented team player responsible for designing and developing firmware for professional-grade audio amplifiers and related accessories. Strong communication skills are essential, as the position involves collaboration with both... 

Stratas Foods

Forklift Operator - $18.50 2nd Shift (Warehouse) Job at Stratas Foods

 ...to, are general housekeeping, clean up, sweeping, vacuuming, painting, lubrication (oiling, greasing, etc.), sample retrieval, power washing, lifting and hauling items up and down stairs, dump rework, and operate a motorized fork lift and a variety of other miscellaneous... 

Angad Arts Hotel

Security $16.33/hr Job at Angad Arts Hotel

 ...Job Description Job Description A Security Officer will provide a customer service orientated environment for both guests and employees while conducting various safety procedures to the hotel and restaurant. Performs duties in a courteous and restrained manner in coping...