Job Description
WHO YOU ARE
You’re a driven and service-minded leader who takes pride in creating exceptional experiences that leave guests feeling renewed and valued. You bring at least five years of luxury spa management experience, with three or more in a leadership role, and a deep understanding of wellness trends, spa treatments, and industry best practices. You’re equally comfortable managing budgets as you are motivating teams, with a natural ability to balance creativity and business strategy. Calm under pressure and quick to adapt, you thrive in dynamic environments where no two days are the same. You’re approachable, articulate, and professional - someone who leads by example and inspires confidence in both guests and staff. Organized, hands-on, and always one step ahead, you anticipate needs, solve problems before they arise, and never compromise on quality or care.
WHAT YOU DO
You lead the spa experience from start to finish - overseeing daily operations, developing your team, and ensuring every guest encounter reflects the highest standards of luxury and wellness. You guide your staff with clear direction and encouragement, cultivating a culture of excellence, accountability, and warmth. You manage budgets, inventory, and marketing initiatives with precision, always seeking ways to enhance revenue and efficiency without sacrificing the guest experience. You ensure compliance with all health and safety standards while maintaining a pristine, tranquil environment that promotes well-being. Through collaboration with other hotel departments, you align spa goals with the broader brand vision, delivering results that elevate both performance and reputation. Above all, you bring passion, leadership, and a genuine commitment to creating a space where guests and team members alike feel cared for and inspired.
WHERE YOU WORK
The Joseph, a Luxury Collection Hotel, Nashville, re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 22,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop, The Joseph is full of opportunities to encounter the unexpected.
WHY YOU'RE HERE
Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do.
Benefits
- Medical/Dental/Vision
- Company paid Life insurance
* 401K
- Paid Time Off
- Free Meals during work
- Discounted room benefits
- Free parking
Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.
Job Tags
Full time, Local area,