Job Description

The Loss Prevention & Security Manager at  The Luxury Collection Hotel is responsible for safeguarding company assets, personnel, and property by developing and executing comprehensive security and loss prevention strategies. This dual-role position combines physical security oversight with proactive loss mitigation efforts to minimize risk, deter theft, and ensure a safe environment for employees and customers.

Key Responsibilities:

Loss Prevention:

• Develop and enforce strategies to reduce internal and external shrinkage, theft, and fraud.

• Conduct investigations related to inventory discrepancies, employee dishonesty, or policy violations.

• Perform regular audits, compliance checks, and store walkthroughs to identify areas of risk.

• Collaborate with operations, HR, and legal teams on cases involving theft or misconduct.

• Track and analyze loss trends, creating detailed reports and recommendations for improvement.

• Educate and train staff on loss prevention techniques and internal controls.

Security Management:

• Oversee physical security operations including access control, surveillance systems (CCTV), and alarm systems.

• Develop and maintain emergency response plans, safety protocols, and crisis management procedures.

• Supervise and schedule security personnel, ensuring adequate coverage and performance.

• Conduct safety inspections and ensure compliance with health and safety regulations.

• Liaise with local law enforcement and emergency services as necessary.

• Respond to incidents such as disturbances, accidents, or breaches in security.

Qualifications:

• Bachelor’s degree in Criminal Justice, Security Management, Business Administration, or a related field preferred.

• 3–5 years of experience in loss prevention, corporate security, or a related role.

• Strong investigative, auditing, and reporting skills.

• Working knowledge of security technology, access control systems, and emergency protocols.

• Excellent leadership, interpersonal, and communication skills.

• Ability to handle sensitive and confidential information with discretion.

• Certifications such as LPQ/LPC, CPP, PSP, or related security credentials are a plus.

Working Conditions:

• Flexibility to work varied hours including nights, weekends, and holidays as needed. Overnight Shifts Tuesday- Saturday from 11pm-7am. 

• Requires physical activity such as standing/walking for extended periods and lifting materials.

Our Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities .
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named  one of  Fast Company ’s 10 Most Innovative Travel Companies of 2020 .
• MCR is a three-time recipient of the  Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the  Hilton Legacy Award for Top Performer .
• For the TWA Hotel at New York’s JFK Airport, MCR won the  Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What’s in it for you?

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Job Tags

Similar Jobs