Job Description

Job Description

Job Description

Summary

Our client, located in Charleston, SC, is the top specialty women's clothing brand in the country. We are searching for a candidate who can assist the owner with the daily tasks. The ideal candidate is organized, can communicate extremely well, and knows how to get things done.

Duties

• Helping keep Personal Shopper organized
  • Ability to handle several projects simultaneously, knowing what is and isn't priority
  • Keeping a notebook full of daily responsibilities
  • Keep track of marketing appointments and appointments via calendar
  • Must ensure that each task is fully completed and relay confirmation to personal shopper
• Being an extension of Personal Shopper
  • Comfortable working with clients
  • Responding in a way in which the personal shopper would (tone and wording), because you will be trusted with a personal shoppers phone daily.
  • Keep mental notes on personal shopper's strategy when pulling for clients (favorite pieces, specific brands depending on client, styling preferences, etc)
  • Become a role model for team
• Ability to travel to pop-ups/photoshoots (work related events)
  • Having the ability to travel/work on weekends, sometimes coming early and staying late.
• Checking out clients
  • Ability to wrap (to Hampden standards), checkout, and use Springboard (pos system)
  • Being knowledgeable of brands/store/placement of specific items
  • Place items in the store in their correct position
• Maintain clean dressing rooms
  • Grabbing clothes and shoes quickly when needed, sense of urgency
• Pulling sales reports
  • Efficient with Google Sheets, Excel, Dropbox, Springboard, and ValorPay
• Being confident when helping clients one on one
  • Being an extension of the personal shopper
  • Confident in what you're talking about
  • Knowledgeable on styling different types and ages
  • Knowing how personal shopper would respond
  • Pulling items prior to VIP clients coming in (preparing for VIP appointments by pulling correct sizes and styles suited for the client)
• Holding personal shopper accountable for tasks needed
  • Keeping personal shopper level-headed
  • Checking in to see what else you can do
  • Know the calendar for upcoming appointments
  • Monitoring to-do list
  • Read over texts between clients to ensure all details are recorded in the to-do list
• Try-ons
  • Ability to efficiently pull your size in new items and try on to be photographed as a reference tool for personal shopper and team.
  • Fit and style knowledge
  • Give valuable feedback on the fit, feel, and any other notes that can give insight for the client
• Fashion sensibility
  • Brand knowledge
  • Strong interest in fashion
  • Respectable styling acumen
  • Comfortable styling different ages and body types
• Excellent oral and written communication skills
  • Needs to be a forward thinker- Ask what can be done or be proactive and do not wait to be told (Listen & learn so you begin to already know what would be most helpful)
  • Clienteling (communicating via email or text) in personal shopper's voice
  • Communicating important client notes to personal shopper (upcoming trips, birthdays, etc)
  • Transparency on requested days off in advance (must be approved by personal shopper first, then by store director)
• Proficiencies to be acquired:
  • Springboard knowledge (returns, pulling client reports, daily sales, client history)
  • UPS/FedEx knowledge (create shipment, rates & transit times, ship history, customer service phone calls)
  • Dropbox knowledge (where to find important docs)

Expectations

• Curious about business and fashion
• Problem solve daily
• Must be able to bend, stand, kneel, and move for long periods of time
• Excellent organization and communication skills

Job Tags

Similar Jobs